Milestone Funeral Partners, a growing network of funeral homes and cemeteries headquartered in Maine, recently announced the expansion of its partnership with Chptr, a cutting-edge digital platform dedicated to honoring and celebrating lives through personalized storytelling.
Through this collaboration, Milestone will introduce Chptr’s suite of digital memorial tools across its network of funeral homes, including televised death notices, social media remembrances, professionally produced keepsake videos, and memorial slideshows. Together, these offerings help families remember their loved ones and share meaningful information with their communities. Through Chptr’s broadcast model, these announcements can also be shared through trusted local news outlets, ensuring communities remain informed while honoring those who have passed.
Many communities across the country are experiencing a steady rise in newspaper obituary costs alongside a decline in available print publications. While the tradition of informing the community of a beloved neighbor’s passing remains deeply important, the outlets that once carried these notices are becoming less accessible.
Milestone recognized a need for funeral service to evolve with the changing communication landscape while preserving the purpose behind these traditions. Local television news continues to serve as a trusted and widely accessible source of information for community members of all ages, making it a natural and meaningful platform for sharing death notices and service details.
“Our funeral professionals are eager to have new tools to help their families and their communities tell life stories. The Chptr partnership enables them to do so in a thoughtful new way.”
Michael Martel
CEO of Milestone Funeral Partners
This past year, Milestone Funeral Partners launched a pilot program with Chptr in its Central New York market to introduce their broadcasts on a widely received local news station. The response from their funeral directors has been overwhelmingly positive, with many wholeheartedly embracing the opportunity to bring an additional, meaningful offering to the families they support. Directors have appreciated this new opportunity to help their community stay informed while still honoring the long-standing traditions of public remembrance. Families in the communities they serve have also taken notice, with many now tuning in to their local news broadcasts each day to stay updated. The pilot program has demonstrated how thoughtful innovation can strengthen community connection while preserving the core values of funeral service.
“Milestone’s teams have shown how powerful it can be when funeral professionals have new ways to connect families with their community. After seeing the response in their Central New York pilot, we’re honored to support Milestone as they expand this offering and give more families a meaningful way to share life stories with the people who cared about them.”
Jamie Henriod
Chief Operating Officer of Chptr
Milestone’s leadership team and investors remain deeply committed to a model of local partnership that empowers funeral home leaders while strengthening the communities they serve. By working closely with their partner firms and embracing thoughtful innovation, they strive to ensure families continue to have meaningful ways to share important information and honor the lives of those they love. Through initiatives like their partnership with Chptr, Milestone is proud to provide families with a new and accessible outlet to remember their loved ones and share those treasured memories with the communities that care about them most.
About Milestone Funeral Partners
Milestone Funeral Partners is a funeral, cemetery, and crematory ownership organization headquartered in Maine. The company focuses on growth through partnership, development, and long-term opportunities for funeral professionals while preserving the local relationships and traditions that families rely on. Milestone supports its partner firms with resources and operational support so they can continue delivering exceptional care to the communities they serve. Learn more about Milestone Funeral Partners at www.milestonefuneralpartners.com.
About Chptr
Founded in 2020 and headquartered in New York, Chptr is the community storytelling company helping funeral homes bring modern memorialization to the families they serve. Through its Broadcast, Social, Video, and Slideshows offerings, Chptr transforms photos and memories into meaningful video tributes that reach thousands, helping communities gather, show support, and honor every life properly. Chptr partners with funeral homes and media companies across the United States, coordinating directly with families while keeping funeral directors informed and in control of the experience. Learn more at www.chptr.com.