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Success Stories
Expanding Reach to More Families with the Power of Broadcast Visibility
The Chptr Team
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Location: Newton & Conover, NC
Partner: Bennett Funeral Service
Broadcast Partner: WBTV Charlotte
A Trusted Name in Care Expands Community Reach
Bennett Funeral Service has been serving families across Newton, Conover, and the Catawba Valley with compassion and integrity for over a decade. Family-owned and operated, their reputation is rooted in treating every family like their own.
In 2025, Bennett became the first funeral home in the Charlotte region to offer Bennett Broadcasts™ on WBTV. The goal was simple: to give families a more visible, community-centered way to honor their loved ones while staying true to the personalized care that defines their brand.
“We have already welcomed families who first learned about us through a Chptr broadcast. That visibility not only allows us to serve more families, but it also played a role in being voted Charlotte’s Best Funeral Home, a recognition we are humbled to receive.”
Kyle Bennett, Funeral Director Licensee
🎥 Hear Donna & Kyle's Story
Donna Rudisill and Kyle Bennett share how Chptr Broadcasts helped them reach more families and become Charlotte’s Best.
Six Months of Measurable Impact
In the first six months, Bennett has seen real proof of value:
- New at-need cases within the first two weeks
- Increased pre-need inquiries from families who saw Bennett on WBTV
- More recognition across Charlotte and surrounding counties
- Family praise for the broadcasts even before their time of need
“This has been about more than just adding a service. It is about strengthening our connection to the Charlotte community. Bennett Broadcasts give families the ability to share their loved one’s story in a way that truly reaches everyone who cared, and that is deeply meaningful.”
Donna Rudisill, Director of Community Relations
🎥 Watch a Bennett Broadcast™
This is what families and community members are seeing on WBTV,
and why they are reaching out.
Families say they appreciate:
- A meaningful and visible way to honor loved ones
- The ability to notify the full circle of people who cared
- Ease and dignity of the process, with Chptr handling production
- The opportunity to connect beyond the newspaper obituary
Leading With Heart, Powered by Visibility
The partnership with Chptr has given Bennett a modern tool that complements their deep-rooted care philosophy. What started as an idea has now become a proven growth driver for the business and a deeply valued service for families.
“Our partnership with Chptr has allowed us to expand the ways we serve families. From Bennett Broadcasts on WBTV to Heirloom Films and ready-to-share visuals, we can now give families more meaningful options to honor their loved ones and ensure their stories are remembered for generations.”
Rhonda Bennett, Co-Owner
Ready to See What Broadcasts Could Do for Your Funeral Home?
Chptr works with funeral homes and media partners to help local brands grow through thoughtful, dignified visibility. We handle the production and promotion, and you continue doing what you do best: serving families.
Talk to our partner success team at sales.com to learn how broadcast storytelling can drive referrals, elevate your brand, and support more families in your market.
